Relationship Selling Principles - Introduction

Course curriculum

    1. 1 - You have relationships, you don't have clients

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    2. 2 - Relationships cool if not maintained

    3. 3 - Never cease to develop relationships

    4. 4 - Some clients can't say yes but don't want to say no

    5. 5 - Interrupt relationship building to do your work

    6. 6 - Say thank you

    7. 7 - Keep your word (most don't)

    1. 8 - Help buyer say no if you realise they can't say yes

    2. 9 - Network internally to facilitate cross selling

    3. 10 - Don't focus on yourself, focus on the other party

    4. 11 - Ask lots of questions to surface unstated needs

    5. 12 - Keep building your SECS Appeal

    6. 13 - Give client something to remember you

    7. 14 - Reward those who refer you

    1. 15 - Make 5 contacts/day, 25/week, 100/month, 1200/year

    2. 16 - Respond to the needs of others regardless of payback

    3. 17 - Ask for the business and ask for referrals

    4. 18 - Continuously improve your service and quality

    5. 19/20 - Learn all about your competitors and all related prices

    6. 21 - Persist-Persist-Persist (Never, Never, Never Give UP)

About this course

  • $80.00
  • 20 lessons
  • 0 hours of video content